Frequently Asked Questions

Please look here for answers regarding the process of buying, shipping, exporting and Japanese used cars.


Pacific Coast charges a service fee of 100000 yen. This fee encompasses all of the costs of preparing and exporting a vehicle, as well as our commission. The fee does not include the cost of shipping or customs cost in your country. For more information please see Pricing.

The total cost of your vehicle will be
  • Vehicle cost
  • Shipping
  • Service fee (¥100000)
  • Import customs
No additional fees will be charged on regular transactions. See our pricing page for more information

This depends on your country. Please check your country’s regulations on importing a used vehicle or visit a customs broker for more information.

Shipping type and cost vary for different countries. Please see our shipping page for cost breakdown. If your country is not listed please feel free to e-mail for a quote.

We accept only T.T. (Telegraphic transfer) from a bank or money sending agency. Please be aware that you are responsible for the cost of sending money.

Payment is due within three days (72 hours) of winning bid notifications. We will not ship your vehicle without payment in full.

 

We purchase all our vehicles from auto auction. We feel that this is the best and most trusted source. Buying from auction is ideal since you pay no markup to dealers in Japan and you receive non bias, professional auction sheets. All vehicles are double inspected by two different sources to confirm vehicle quality before shipping.

When choosing a vehicle to import you will be given an English translation of the auction sheets for vehicles we believe to be the closest match to your needs. The number of translated auction sheets depends on the amount of vehicles that meet your needs. The auction sheet offers all the information you need to choose a vehicle. For a sample please see our auction sheet page.

A sample auction sheet can be found here. Auction sheets are reported by the auction house’s trained and licensed staff. Staff who deliberately tamper with auction sheets are liable to lose their license to inspect vehicles. Also, the auction house is independent from the seller of the vehicles and has no benefit of intentionally misrepresenting the vehicles true quality. Be careful to read the auction sheets in their entirety and do not rely in the auction grade or interior grade since some auction houses may rate vehicles differently.

We re-inspect each vehicle before purchasing to reduce the risk of there being errors.

You will supply us with your maximum bid amount for each vehicle based on our recommendations. We then bid up to your maximum. In the event that a vehicle may be purchased below your maximum amount, we will stop bidding and only charge you the minimum for that vehicle. Once the auction is finished we will contact you and report a successful bid or unsuccessful bid.

You can find banking information here

We can ship to any country.

We can ship to any country but please check your country’s import regulations and be sure you fully understand the requirements of bringing a vehicle into your country.

All vehicles will be visually inspected for rust and body damage. We pressure wash all vehicles unless you request us not to. Vehicles requiring JAAI certification (New Zealand, Kenya, Tanzania, Mouritius, Sli Lanka) will be processed.
 

Please see your government’s website. For most countries you will require the Bill of landing, Invoice, and Cancellation of Registration to import and insure your vehicle. Pacific Coast will supply other documents found here.

We can ship by Ro/Ro or by 40ft container. Some countries do not offer both shipping methods so please check here or contact us if you have further questions.
 

Ro/Ro means roll on roll off. This is the most common and least expensive form of vehicle transport for new and used cars. Vehicles are physically driven on and off boats that have capacities of up to 6500 vehicles. Please see the shipping line websites for more info.

Different countries offer different shipping terms but for most vehicles it will take about 4 – 6 weeks from purchase to vehicle arrival in your country. Shipping schedules are subject to change without notice.

Shipping schedules are usually posted on the shipping company’s website. See our links to shipping company websites here. If the dates are not posted here please contact us and we will provide you with up to date information.

Shipping insurance may be offered. Please inquire if interested.

At Pacific Coast Auto we want the relationship to be as positive as possible. We believe in educating our customers so they feel comfortable with purchaing. This includes openly stating auction prices, shipping costs, agency fees, and vehicle problems.
 
We supply you with all documents required to clear customs and register / insure your vehicle. The documents are sent with an explanation sheet to make them easier for first time buyers.
 
Beyond this we give you copies of the original invoices for your vehicle purchase at auction and shipping to your country. In the event that we need to charge you for anynthing else we will notify you before you bid and include those invoices as well. With this information you can see exactly where your money is going when you buy JDM vehicles with us.

We do not provide warranties for our vehicles. All vehicles are sold as is. In the event that you feel we misrepresented the vehicle or you are not satisfied please contact us. We will review each request on a case by case basis.

In Japan it is possible to find both right hand drive and left hand drive vehicles. Here are some tips for searching.
  • Japanese domestic vehicles are nearly always right hand drive
  • European domestic market vehicles can be found in either left or right hand drive
  • American domestic market vehicles are mostly left hand drive but can be found right hand drive depending on the model

You can export any vehicle worldwide from Japan. In Japan consumers are allowed to drive vehicles imported from any country so even if a specific vehicle is not officially sold here, it can be imported. You can find many European, American, and other vehicles here. Many vehicles such as BMW, Mercedes, Audi, and VW will be German specification.

We can ship parts but we do not ship parts in RO/RO vehicles. We only ship parts with vehicles that are sent by container. Parts can also be shipped by international courier.

 

You may contact us by e-mail at info@pacificcoastjdm.com or by telephone at 011-81-080-3704-0937

 

At this time we do not offer this service. Please check back at a later date

You can find the local Japan time by clicking here.